Privacy Policy

easybushire.co.uk  •  Last updated: 7 May 2026

1. Who We Are

easybushire.co.uk is a coach and minibus hire comparison service connecting customers with licensed PSV operators across London and the South East of England.

Website: https://easybushire.co.uk

Email: info@easybushire.co.uk

Phone: 07849 491 313

For the purposes of UK GDPR and the Data Protection Act 2018, easybushire.co.uk is the data controller for personal data collected through this website.

2. What Personal Data We Collect

When you submit a quote request through our website, we collect the following information:

  • Full name
  • Email address
  • Phone number (including WhatsApp if selected)
  • Pickup and destination locations
  • Travel date(s) and time(s)
  • Number of passengers
  • Event type and any special requirements
  • Contact preference (email and/or WhatsApp)
  • Your IP address (collected automatically for security purposes)

We do not collect payment card details. No payment is taken through this website.

3. How We Use Your Data

We use your personal data to:

  • Process and respond to your coach hire enquiry
  • Forward your enquiry to relevant licensed operators in our network so they can provide you with a quote
  • Contact you by email and/or WhatsApp (based on your stated preference) with your quote and follow-up information
  • Maintain records of enquiries for operational and legal purposes
  • Improve our service and website

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Consent – you have ticked the consent checkbox on our quote form and agreed to this Privacy Policy
  • Legitimate interests – to operate and improve our service, and to respond to your enquiry

You may withdraw your consent at any time by contacting us at info@easybushire.co.uk.

5. Who We Share Your Data With

We share your enquiry details with licensed coach and minibus operators in our network for the sole purpose of providing you with a quote. These operators are independent businesses who act as data controllers for any data they receive from us.

We do not sell your personal data to any third party.

We may also share data with:

  • Google LLC – our website uses Google Maps and Google Places API for address autocomplete. Google’s privacy policy applies: https://policies.google.com/privacy
  • Google Fonts – font files are loaded from Google’s servers, which may log your IP address
  • Our hosting and technical infrastructure providers, who process data on our behalf under data processing agreements

6. Cookies and Tracking

Our website uses the following cookies and similar technologies:

  • Essential cookies – required for the website to function correctly
  • Google Maps / Places – may set cookies when the address autocomplete field is used
  • LiteSpeed Cache – our hosting provider uses caching cookies for performance

We do not currently use advertising or analytics tracking cookies (e.g. Google Analytics).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the address search fields on our quote form.

7. How Long We Retain Your Data

We retain enquiry data (including your personal details and trip information) for up to 2 years from the date of your enquiry. This allows us to follow up on quotes and handle any related queries.

After this period, your data is securely deleted unless we are legally required to retain it for longer.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access – to request a copy of the data we hold about you
  • Right to rectification – to correct any inaccurate data
  • Right to erasure – to request deletion of your data (subject to legal obligations)
  • Right to restrict processing – to limit how we use your data
  • Right to data portability – to receive your data in a structured, machine-readable format
  • Right to withdraw consent – at any time, without affecting the lawfulness of prior processing
  • Right to object – to processing based on legitimate interests

To exercise any of these rights, contact us at info@easybushire.co.uk. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

10. Links to Third-Party Websites

Our website may contain links to operator websites and other external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the date it was last updated. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

easybushire.co.uk

Email: info@easybushire.co.uk

Phone: 07849 491 313

Website: https://easybushire.co.uk